Privacy policy

Last Updated February 8, 2026

At The Highland Alchemists, I am in the business of crafting atmospheres, not selling your secrets. I respect your privacy and am committed to protecting the personal information you share when visiting or purchasing from www.thehighlandalchemists.com, meeting me at markets, or partnering with me for wholesale and white label projects.

This policy outlines how I collect, use, and share your personal information. Think of it as the recipe for how I handle your data.

1. Personal Information I Collect

When you visit the site, certain information about your device is automatically collected, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, I collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. I refer to this automatically collected information as Device Information.

I collect Device Information using the following technologies

  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
  • Log files track actions occurring on the site and collect data including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.

When you make a purchase or attempt to make a purchase through the site, in person at a market, or via a wholesale or white label invoice, I collect certain information from you. This includes your name, business name, billing address, shipping address, payment information, email address, and phone number. I refer to this information as Order Information.

When I talk about Personal Information in this Privacy Policy, I am talking about Device Information and Order Information.

2. How Your Personal Information is Used

I use the Order Information that I collect generally to fulfill any orders placed through the site, in person, or via trade agreements. This includes processing your payment information, providing you with invoices and order confirmations, and arranging for shipping or local delivery. Additionally, I use this Order Information to

  • Communicate with you regarding your retail or trade orders.
  • Manage wholesale accounts and white label contracts.
  • Screen orders for potential risk or fraud.
  • Provide you with information or advertising relating to products or services, strictly in line with the preferences you have shared.

I use the Device Information that I collect to help me screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the site. This includes generating analytics about how customers browse and interact with the site so I can assess the success of my marketing campaigns.

3. Sharing Your Personal Information

I share your Personal Information with third parties to help me use your Personal Information, as described above.

  • I use Shopify to power the online store and my Point of Sale system. You can read more about how Shopify uses your Personal Information via their own legal policies.
  • I may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information I receive, or to otherwise protect my rights.

4. External Links

When you click on links on my store, they may direct you away from my site. I am not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Once you leave my store website or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or my Terms of Service.

5. Behavioural Advertising

As described above, I may use your Personal Information to provide you with targeted advertisements or marketing communications I believe may be of interest to you. You can opt out of targeted advertising by using the settings available on platforms like Facebook and Google.

6. Minors

The site is not intended for individuals under the age of 16. I do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided me with Personal Information, please contact me at the address below to request deletion.

7. Your Rights

If you are a European or UK resident, you have the right to access personal information I hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact me through the contact information below.

Additionally, if you are a European or UK resident, I note that I am processing your information in order to fulfill contracts I might have with you (for example if you make an order through the site), or otherwise to pursue my legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

8. Data Retention

When you place an order through the site, in person, or via trade invoice, I will maintain your Order Information for my records unless and until you ask me to delete this information.

9. Changes

I may update this privacy policy from time to time in order to reflect, for example, changes to my practices or for other operational, legal, or regulatory reasons.

10. Contact

For more information about my privacy practices, if you have questions, or if you would like to make a complaint, please contact me by email at hello@thehighlandalchemists.com or by mail using the details provided below

The Highland Alchemists
6 Cawdor Street
Nairn, IV12 4QD